Answer more community questions faster, without growing your team
Set up and manage a self-service knowledge base for students and families that prefer to consume content without engaging directly.
Speedy, easy to use knowledge management platform
Set up and manage a self-service knowledge base for students and families that prefer to consume content without engaging directly.
Speedy, easy to use knowledge management platform
Wherever they are, whatever they need, FAQ Bot makes it easy to provide your customers with automated, instant support at scale.
Deploy the same knowledge base on multiple support channels for even greater ROI.
Target messages based on where and when your customers ask questions, for maximum relevance and engagement.
Connect FAQ Bot to the tech you already use to create personalised customer experiences.
“Our overall experience with FAQ Bot has been great! We now have another employee to handle things while we focus on the more technical stuff!
The analytics are beneficial and give us an insight into what’s been doing each month.”
Source:
"With a social media team of two, it could take up to 24 hours for someone to get a response to their question. Now they can get an immediate response, and we know that Tohu can answer 80% of the most common questions. So the team can spend time answering the specific questions, and doing more of the strategic things for our Facebook channel rather than answering the same straightforward questions repeatedly."
Source:
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