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Website and Meta chatbots

Omnichannel

Starter
Standard
Premium

Helpfruit is omnichannel. Websites and social channels - Instagram, WhatsApp and Facebook Messenger.

Try Helpfruit free for 30 days
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One knowledge base for all bots

Automate answering frequently asked questions on whatever channel your customer chooses. Helpfruit's social chatbots run 24/7 on Instagram, WhatsApp, and Messenger.

Since they're all managed by the same knowledge base, you can roll out social chatbots without any extra work.

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Your staff have questions too

Helpfruit's not just for customers. Helpfruit is easily deployed on your intranet or on Microsoft Teams and Slack to answer questions relating to HR, processes, tech support and other internal support scenarios.

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More self-service features

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Targeted messaging

Engagements & callouts.

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Analytics

Conversation insights

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Ticketing

Ticketing with AI triage

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AI Chatbot

AI-supported customer conversations

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Knowledge base

A home for content & know-how

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Knowledge Juicer

Make chat content using GPT

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Help pages

Organised know-how sharing

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Integrations

Customise chat with integrations

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Bot styling

Your bot, your way.

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Forms

Collect & send data.

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Live chat

Instant, convenient, human.

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Multi-language

Uses machine translation.

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Related content

“It doesn’t matter whether our customers get in touch with us on Facebook or on the web, they are getting a consistent experience. We have a single channel to monitor for live chat and a single knowledge base to manage and update.”
Gary Richardson, GM Sales & Marketing, Hirepool
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Help article

Omnichannel chatbots

Website, Instagram, WhatsApp, and Messenger chatbots.

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