Engagements & callouts.

Targeted messaging


Targeted messages allow you to set up messages or message sequences triggered by specific events.

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Flexible, thoughtful chat

Depending on where your customer is on your website, what time they're chatting, or even if they're chatting on a social channel, you can tailor your flow of messages to drive engagement.

These super flexible, customisable sequences and triggers means that your chatbot is always in-tune with the customer journey.

They appear throughout a conversation provided that specific conditions are met or as appear as a callout.

More self-service features


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