Targeted messages allow you to set up messages or message sequences triggered by specific events.

Depending on where your customer is on your website, what time they're chatting, or even if they're chatting on a social channel, you can tailor your flow of messages to drive engagement.
These super flexible, customisable sequences and triggers means that your chatbot is always in-tune with the customer journey.
They appear throughout a conversation provided that specific conditions are met or as appear as a callout.
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