Imagine if your customer could ask a question and get it answered instantly without having to navigate around your website, understand your site structures, or needing to use the ‘right’ terminology.

Today’s customers expect always-on, instant support. AI chat is a wonderful way to deliver prompt support. But getting started can be challenging, especially when your current support material is not in a chat-friendly format.

Enter Knowledge Juicer. The tool that instantly squeezes chat content from your existing material! 🍊

Transforming your knowledge sources into chat

It’s common for support content to be scattered across different formats and locations: from internal documents to web pages, downloadable PDFs, user guides, and manuals. Navigating this support landscape to find answers can be tricky, time-consuming for support staff, and even harder for customers!

Transforming your current knowledge base into chat and enabling AI-powered chat on your website and social channels, is now in reach. And Knowledge Juicer makes it easier than ever!

The Knowledge Juicer approach

We know it can be hard to get going with content creation. Knowledge Juicer gets AI to do the heavy lifting by extracting chat-friendly questions and answers from the knowledge sources you already have – cutting the need for manual question creation. Less work for you, more answers for your customers!

Multi-source extraction

Knowledge Juicer work with the web pages, documents, and other files you provide. If it is text, the juicer can handle it.

Hallucinations? No problem

AI optimises the process but can also make mistakes (called hallucinations). With Juicer, you stay in control. Before adding the Q&A to a chatbot, you (and your legal team, if necessary) can review the generated content for accuracy, compliance, and brand consistency.

Source attribution

Each Knowledge Juicer Q&A pair is automatically tagged with the source – so you know where the content has come from.

Make your chatbot in an instant

Once Knowledge Juicer has processed your support materials, you’ll see a list of Q&A that can be turned into chatbot (or exported as a CSV or HTML file).

To create your chatbot simply sign up for a free trial of Helpfruit, import the questions you want to use – and in less than 30 mins you’ll have a chatbot primed and ready to answer your customers’ questions. So simple!

So what are you waiting for? Get juicing!

Got more questions on how Helpfruit works? Book a demo with us and see how Helpfruit can help you and your customers.