March 23, 2026
Helpfruit + MCP: bring ticketing and articles into AI workflows
Use Helpfruit with MCP to connect ticketing and articles to AI workflows, reduce manual steps, and keep support content up to date.
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A berry-good combination of posts about customer self-service, loyalty and AI.

Use Helpfruit with MCP to connect ticketing and articles to AI workflows, reduce manual steps, and keep support content up to date.
AI chat is a wonderful way to deliver always-on, instant customer support, but getting started can be challenging – enter: Knowledge Juicer! 🍊
A new brand and identity for FAQ Bot. Welcome to Helpfruit!

Containing a practical example, this post shows how to create high quality Q&A in 4 steps.

Get a headstart on Q&As with this new tool.
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An outline for businesses about how to use GPT to get ahead with customer service chatbots.

An award-winning chatbot brings joy to fundraising

FAQ Bot is a finalist in the Microsoft NZ Partner Awards
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The COVID-19 coronavirus situation creates increasing demand for information. Chatbots can help you respond quickly and consistently.
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Microsoft NZ announced its Partner Awards finalists this week, with FAQ Bot again making the shortlist in the Engaging Customers category.