The Juice blog

November 14, 2024

Introducing Knowledge Juicer: a fresh approach to getting started with chat support

AI chat is a wonderful way to deliver always-on, instant customer support, but getting started can be challenging – enter: Knowledge Juicer! 🍊

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September 25, 2024

What’s the best way to maintain help knowledge with AI?

Are you curious about what the best way to maintain help knowledge is? In this blog, we'll reveal how you can leverage the maintenance of your help knowledge through AI, along with expert tips to get you started.

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September 10, 2024

Helpfruit vs Gen AI Chatbots

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March 7, 2024

Retrieval Augmented Generation vs Query Augmented Retrieval. What’s best when trust matters?

A comparison of AI patterns for retrieving text from knowledge sources.

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April 16, 2023

Mastering GPT-generated Q&A: Applying the Pareto Principle to improve efficiency

An content strategy for GPT-created Q&A to reduce future update burdens.

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March 15, 2023

GPT for content creation: How to write Q&A using FAQ Wizard

Containing a practical example, this post shows how to create high quality Q&A in 4 steps.

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March 1, 2023

FAQ Wizard: Free GPT-powered content assistant

Get a headstart on Q&As with this new tool.

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February 13, 2023

Can you use ChatGPT as your business chatbot? (and other questions about GPT)

An outline for businesses about how to use GPT to get ahead with customer service chatbots.

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