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A berry-good combination of posts about customer self-service, loyalty and AI.
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AI chat is a wonderful way to deliver always-on, instant customer support, but getting started can be challenging – enter: Knowledge Juicer! 🍊
Are you curious about what the best way to maintain help knowledge is? In this blog, we'll reveal how you can leverage the maintenance of your help knowledge through AI, along with expert tips to get you started.
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Discover how we’re supporting you to help more customers across more social channels without extra effort.
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Helpfruit now understands the intent behind questions. A better customer experience is here!
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Help pages is a new help knowledge centre for your website. Help pages allows you to easily maintain and update your help content, learn from your customers, surface popular information on search-friendly pages and provide a great user experience.
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A callout appears before your bot has been opened on your web page, as an invitation to interact. In this post we outline some of the interactions you can introduce via chatbot callouts.
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Introducing Helpfruit's new Bot Styles feature, which lets you style your chatbot to match your brand - in minutes.
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Make sure you never miss an important live chat, and ensure your customers get great service, every time.
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The importance of chit-chat for chatbots, and how Helpfruit chatbots handle small talk
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Helpfruit now gives you the best of both worlds - all the usual chatbot features plus our most-requested feature, live chat.
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The COVID-19 coronavirus situation creates increasing demand for information. Chatbots can help you respond quickly and consistently.
Get even more control of how your Helpfruit chatbot responds with our new display questions feature.
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First things first. And greetings, or welcome messages, are the first thing your customer will see when they fire up your Helpfruit.
