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The Juice blog

A berry-good combination of posts about customer self-service, loyalty and AI.

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September 28, 2022

Improving the customer experience in self-service portals

Self-service portals are taking off. Read our top tips for a highly customer-centric portal.

Membership organisations
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Customer service
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August 29, 2022

Large membership body automates answering thousands queries/month

Facing a backlog of unresolved cases, the Teaching Council of Aotearoa New Zealand rolled out Helpfruit to answer their teacher members' questions more quickly.

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Case study
Membership organisations
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August 8, 2022

How to supercharge your member portal with support tools

Six considerations when combining member portals with other self-service technologies

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Membership organisations
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