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A berry-good combination of posts about customer self-service, loyalty and AI.
Facing a backlog of unresolved cases, the Teaching Council of Aotearoa New Zealand rolled out Helpfruit to answer their teacher members' questions more quickly.
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More than 3000 amazing Kiwis hosted Pink Ribbon Breakfast events in 2021 to raise funds for Breast Cancer Foundation NZ (BCFNZ). The charity's Virtual Assistant, powered by Helpfruit, was there to answer all their questions about hosting and fundraising. The chatbot saved BCFNZ's marketing and fundraising team approx. 250 hours over the ten-week campaign and provided valuable campaign insights.
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Learn how Helpfruit supported rapid growth for contactless check-in solution EVA Check-in.
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The Domain Name Commission launched its chatbot & digital employee Any to help members of the public with their .nz enquiries, 24/7.
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Kiwi equipment hire firm Hirepool moved fast in lockdown to develop a new chatbot and live chat channel to support their customers.
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Education New Zealand (ENZ) has launched a new global, digital campaign designed to appeal to prospective international students who are attracted to our inclusive and forward-thinking society.
Launched in January 2019 on the Study in New Zealand website and in May 2019 on Messenger, Helpfruit's chatbot Tohu aims to be a virtual assistant and an asset for the New Zealand international education industry. Tohu has already answered more than 10,000 questions from prospective students around the world interested in studying in New Zealand.
